Data Protection Declaration
Information on data collection in accordance with Article 13 ff GDPR
Details on which data is processed and how it is used predominantly depend on the services agreed with yourself and therefore differ from case to case. Specifics therefore result from the respective agreements as well as the underlying terms and conditions.
Please pass this information on to whom this may regard in your company, as well as current and future authorised representatives.
1. Responsible for data processing
2. Contact data of the data protection officer
- via mail: SYNAXON UK Ltd, Xpdia Building, Cinnamon Park, Crab Lane, Warrington, WA2 0XP
- via e-mail: firstname.lastname@example.org
3. Categories of personal data
The data is received either directly from yourself or from publicly accessible sources (e.g. commercial register) or they are collected and processed in accordance with legal regulations.
In particular, the following data or categories of data are processed:
- Master data, such as name, surname, company address, associated company, function, date of birth if applicable
- Contact details, such as e-mail address, telephone number (landline and/or mobile phone)
- Names, e-mail addresses, telephone numbers and other (contact) data of the respective contact persons or your employees
- Contract data, such as customer number, bank details, tax number/VAT no
- credit rating data
- Payment data and billing information
- Usage data and protocols
- Correspondence data (e.g. correspondence with you), including e-mails that arise when you contact us via procurement platforms
- When calling us, we record the call time, number calling, number called and duration of the call
- Advertising and sales data
- turnover data (type and quantity of products purchased in a relevant period)
- Quote data, data on project enquiries and order transactions
- Photos provided by you or taken at events of which you are a participant/visitor
- personal data which we may legitimately process from publicly accessible sources (e.g. commercial register, data from credit rating agencies)
- End customer data, if required for ordering licenses or requesting special bid prices
- and other data similar to those categories.
4. Purpose of data processing and its legal basis
To execute contracts
The processing is carried out, amongst other things, for order processing, for invoice and credit notes preparation, for the administration and processing of contracts, administration and enforcement of claims and in the interest of comprehensive customer service.
The specific purposes of data processing depend primarily on the respective contract. Further details on the purpose of data processing can be found in the relevant contractual documents as well as the terms and conditions. The legal basis for this data processing is Article 6(1) (b) GDPR.
To fulfil legal obligations
To protect legitimate interests
- Optimization of methods for needs assessments in regards to direct customer approach
- Distribution analysis and sales management
- Assessment of the economic viability of business relationships
- Measures for business management and development of services and products
- Data exchange with credit rating agencies to determine credit and default risks
- advertising activities or market and opinion research, if the data usage has not been objected
- Security precautions to guarantee IT operations and IT security
The legal basis for this data processing is Article 6 (1) (f) GDPR.
On the basis of your consent
5. Passing on of data to third parties
6. Transfer of personal data to third parties
Insofar as external service providers are used by us as part of the provision of services, their access to the data is also solely for the purpose of providing services. Through technical and organizational measures, we ensure compliance with data protection regulations and also commit our external service providers to this.
7. Storage duration
8. Obligation to provide personal data
9. Automated decision making for individual cases, profiling
10. Your rights as a data subject
- the right of access under Article 15 GDPR,
- the right to rectification under Article 16 GDPR,
- the right to erasure under Article 17 GDPR,
- the right to restriction on processing under Article 18 GDPR,
- notification obligation regarding rectification or erasure of personal data or restriction of processing under Article 19 GDPR,
- the right to object under Article 21 GDPR (see below) as well as
- the right to data portability under Article 20 GDPR
- the right to lodge a complaint with the Commissioner under Article 77 GDPR