Managed Backup

The challenge

A functioning backup is essential for you and your customers. Supply chain attacks are on the rise and it’s vital that you and your customers are protected. But this is a big commitment and can cost you a lot of time.

The solution: SYNAXON Managed Backup

With our solution, clients, servers and mobile devices are professionally backed up to the cloud. With state-of-the-art encryption technologies and data storage in highly secure data centres in Germany and in the EU, we provide you with a backup technology you can rely on.

Benefits for you

• Automation saves time
  Automated roll-out and set-up of the software in our back-up portal, automatic notifications in case of any issues, and when your storage limit is reached
• Comprehensive support
  Technical 1st level support from the SYNAXON Managed Services team
• Flexible handling
  Common storage pool across all clients
• Contracts made easy
  Product-specific service descriptions and sample contracts enable you to start selling quickly
• Fully integrated
  Combines seamlessly with SYNAXON Managed RMM
  

From implementation and set-up, to pre-configuration of the tool according to best practices, through to monitoring your client’s devices, we’re here to save you time and effort and will support you every step of the way.

Features

• Granular recovery
  Recovery of individual objects from file trees, Microsoft Exchange and SharePoint instances
• Encryption
  Transmitted data is SSL-encrypted; backups are stored with AES-256 encryption
• HA (High Availability)
  Our SLAs guarantee an uptime of 99.9%
• Disaster recovery
  Restore your customer’s environment within minutes
• Bare Metal Restore
  Restore full backups on any platform

Choose the pricing model that suits you and your customer best:

The Managed Backup Starter package is ideal for end customers with small amounts of data and requires minimal effort on your part. Use this package if you want to keep it simple, with automatic configuration and deployment. No need to think about the right licence, just get started!

Folders are backed up either to the cloud or locally (NAS). Your customers’ most important files should be stored in this folder. Billing is per gigabyte (minimum 10 GB, 1 GB increments thereafter).

The Managed Backup Individual package allows you to define the storage location and device type individually, depending on the needs of your customer. Benefit from time savings through automated ordering and preconfiguration, and increase your margins.

Additional cloud storage is automatically added in 1 TB packages, with storage either in Germany or elsewhere within the EU. Local NAS storage is also possible.

SYNAXON Managed Services: the partner you can trust

We know that moving to a different business model is complex, but we’ve made it simpler with our product offering. Our portfolio of products – plus a library of ready-to-use documents such as service descriptions – is specifically designed to help you easily roll out and grow your Managed Services business.

Furthermore, we believe that being part of a dynamic and forward-thinking community is the best way to learn and grow. We provide our customers with access to our exclusive networks to connect with each other, ask questions, and share knowledge or best practices – no challenge too big or too small!